One of these blocks you may encounter when connecting to the application is the following: Sorry, there was a problem with your Instagram app. While the error itself is not very significant, there are several ways to correct it.
In this article, we will talk about the above error, its causes and how you can correct it to get your Instagram account working again.
Also read : How do I turn off Instagram notifications?
The most likely reason for this error is that you violated Instagram policies, received a large number of messages on your account, or posted something offensive. This usually means a temporary ban, the duration of which is unknown.
However, here are some corrections that can make your account active again.
Here are 11 ways to try to get rid of the error message There is a problem with your Instagram application.
Check your internet connection
The above error is not very significant. If you haven’t done anything that violates Instagram’s policies, you may have internet issues on your device.
Try Instagram on other devices
You can try logging into your Instagram account on another smartphone or PC and see if you can access your account from there. If this is the case, it indicates that your application or device is not working properly.
Also read : How do I remove my phone number from my Instagram account?
Temporarily deactivate your account
The method consists of disabling the account for a certain period of time and then enabling it again. You can perform these steps on your phone or in the web browser of a PC.
Step one: Go to your browser and log in to Instagram, then go to your profile by clicking on your profile icon.
Step two: Open the profile settings by clicking Edit Profile.
Step three: Scroll down to the Edit Profile tab and click Temporarily Disable My Account.
Wait about six hours before reactivating your account. Make sure you’re not logged in. After that, try logging into the application again and the error There was an issue with your application on Instagram should be fixed.
Duplicate your Instagram app
While we don’t recommend this method, you can get around this error by duplicating your Instagram application with applications like Parallel Space, Island or Shelter.
Modifying IMEI and Android ID phones
This method is exclusive to Android users and in particular those who have rooted their phone. Again, we don’t recommend taking such extreme measures, but if you already have your phone installed, changing the IMEI number and Android ID of the device could potentially fix the bug.
Empty the cache
The cache is where applications store temporary files for as long as they are needed. If the cached file gets corrupted, it can cause a number of problems.
Follow these steps for Android.
- Go to Phone settings and tap Applications and notifications.
- Click View All Applications and find Instagram in the list. If you’ve used Instagram recently, it will also appear in the latest applications.
- Search Instagram in this list.
- On the Application Settings page, select Memory and Cache.
- Click Clear Cache to clear all data stored by your application.
Follow these instructions for the iOS.
- Click on General.
- Go to the iPhone safe.
- Scroll down to find Instagram and click on it for more options.
- Click on the Download Application button. This will clear the cache of requests.
Now try to open the application again and log in. You have to be able to get over a mistake.
Instagram contact
You can also try contacting Instagram if you feel you are not breaking any rules and apologize for any issues with your Instagram application.
- Open the Instagram application and open your profile by tapping on the profile picture in the bottom right corner.
- Click on the hamburger menu icon in the upper right corner to open the options menu.
- Press Settings.
- Go help.
- In the Help section, click the Report a Problem button.
- You will have several options to choose from. Click on Report a problem again.
- You can describe the problems you are experiencing and attach relevant screenshots.
Once you’ve contacted Instagram, all you can do is sit back, wait and hope for good luck.
Also read : How do I remove my phone number from my Instagram account?
Try to sign in with your Facebook account
By logging in with your Facebook account, you can also bypass this problem. However, if you already have your Facebook and Instagram accounts linked, you may need to create a new Facebook account for this method to work.
You can also perform these actions in the phone’s browser, but we recommend doing so in the PC’s browser.
Step one: Go to your browser and log in to Instagram. Now go to your profile by clicking on your profile icon.
Step two: Open the profile settings by clicking Edit Profile.
Step three: On the Edit Profile tab, scroll down and click Account Center.
Step four: Click on your Facebook account.
Step Five: Click the Remove Account Center button.
Now install the Instagram application again and this time choose to log in with your Facebook account when you log into the application or website.
Try to update the Instagram application
In most cases, developers are aware of the existence of bugs in their applications and release patches or updates to fix them. If you encounter this error, check for updates for the Instagram application in the respective app store and install them if available.
Follow these steps for Android.
- On the Play Store, click on the hamburger menu icon in the top left corner.
- Click on My applications and games.
- Here you will see all the requests that need to be updated. If you see the Instagram application, refresh it and your problem should be solved.
Follow these instructions for the iOS.
- Click the profile icon in the upper right corner of the App Store home page.
- Scroll down a bit to see the list of all available application updates on the next screen.
- When you see that an update is available, click the Update button next to Instagram.
Reinstall the Instagram application
If an update didn’t fix the problem or wasn’t available, deleting the application from your phone and reinstalling it can also fix some seemingly random issues, including the problem with your Instagram application.
Factory reset phone
This may sound harsh, but as a last resort, you can try resetting your phone to factory settings and reconnecting to the app.
- Go to the phone settings and press System.
- Click on the Advanced button.
- Click Reset Settings.
- Press Clear all data (Reset).
- Press the last confirmation and wait for the device to restart.
Then try reinstalling the Instagram application and logging in again.
Also read : How do I fix the error that Instagram couldn’t update the feed?
Programmer, developer, electronics and DIY enthusiast, video game enthusiast who occasionally streams on Twitch, and photographer with a touch of music.
Contact Yadullah via email: [email protected]
frequently asked questions
Why does my Instagram indicate an error in the application?
Languages
Why does my intuition tell me that I wish something had gone wrong?
Sometimes an update to Instagram or the server can cause these types of errors. Unfortunately, these kinds of problems are not announced and sometimes make the application unusable. So it’s best to wait a few hours and try again.
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