One of the most frustrating things about the iPhone is that it doesn’t always work like it should. And Apple’s customer service is, sadly, rarely able to help. There are times when you’ll be completely unable to use Facetime for no apparent reason, and the only thing you can do is wait, assuming that the service will correct itself eventually. This is frustrating, especially if you’re trying to make a call and need to be on Facetime for the other person to see you.
If you cannot find the option to use FaceTime, chances are you are running an older operating system. If this is the case, you’ll need to update your operating system through the App Store. The version of iOS you must have to use FaceTime is the same as the version you must have to use iMessage. FaceTime was introduced in 2011, so you will need to run at least iOS 4. For those who don’t know, here is a quick rundown of the versions of iOS.
“It says that FaceTime is unavailable. We’re working on fixing this issue. We apologize for the inconvenience.”</pApple devices are known for their stability, build quality, and overall ease of use, and that goes for all of the company’s products, from the Mac to the Apple Watch. In addition to hardware, the company also offers a range of software exclusively for Apple devices. Applications like FaceTime and iMessage make it easy for iPhone users to communicate with each other. In this article, we will look at 14 troubleshooting tips that you can try if your Facetime is not working. Also read : How do I solve the error message Unable to verify server identity on iPhone? The first thing you need to do is restart the device. Whether it’s your iPhone, iPad or Mac, rebooting your device can save you from many seemingly random problems. If Facetime doesn’t work, try restarting your device and see if that helps. Another possible, albeit rare, reason why your Facetime is not working may be that Facetime is not working. The service can be lower for everyone. Go to the Apple system status page to verify that Facetime is actually working. Also read : How to solve the problem of iPhone black screen? Most Apple services, including Facetime and iMessage, require an Internet connection to operate. Facetime works best on WiFi. Make sure you have an active internet connection on your device. If you are connected to a WiFi network, check that the signal strength and speed are sufficient. In most cases, developers find and fix bugs in system applications or the operating system and release a patch or a follow-up update to fix these problems. If you’re experiencing problems with Facetime on your device, it’s worth checking for updates and installing them as soon as they become available. Here’s how.
- Go to Settings and tap General.
- Click on Software Update.
- Make sure you install the latest available update. If not, update the unit immediately.
Under macOS
If you’re using a Mac, you can check for updates in System Preferences, under Software Updates. Also read : How much does it cost to repair an iPhone screen? iPhone Repair Guide Facetime may not work on your computer if your router or firewall blocks certain ports that are necessary for the application to work. You can only solve these problems by opening these ports for communication through the firewall. You can read this article to know which ports to open. Facetime is not available worldwide, and even if Apple sells its devices in your country, the services may not be offered there. The same applies to the various mobile phone operators. Go to Apple’s support page to see if your carrier supports Facetime. If Facetime is not yet available in your country, you can get around this by using a VPN. Also read : How do I delete an outgoing message from my iPhone? Check the contact information of Facetime on your iPhone using the following steps. 
- Go to Settings and click on Facetime.
- Click the You can be reached via FaceTime button at and verify that you have entered the correct contact information. Ask the other person to do the same.
Under macOS
If you work on a Mac, you can check this information by opening the Facetime application and going to the Settings section in the menu bar. If you cannot participate in group conversations via Facetime, the most likely reason is that your device is too old or outdated. You must be running iOS 12.1.4 or later on one of the following devices
- iPhone 6S or newer.
- iPad Pro, iPad Air 2, iPad mini 4, iPad (5th generation) or newer
- iPod touch (7th generation)
- Any Mac running macOS Mojave 10.14.3 or later.
Also read : How do I fix a malfunctioning iPhone touchscreen? Another possible reason why you cannot participate in group conversations via Facetime is that too many people are participating in the conversation. Facetime can support up to 32 people at a time in a group call. But when so many people are involved, it can be difficult to determine exactly who is causing the problems. Add people one by one to highlight the person causing the problem. If Facetime does not connect, there is probably a problem with your internet connection or your device. But if someone else is causing the problem, it may be a problem on their end. It may sound strange, but if the date and time on your device are incorrect, Facetime will not work properly. The best way to get around this is to set the date and time automatically. 
- Go to Settings and tap General.
- Click on Date and Time.
- Make sure the Adjust slider is automatically turned on.
Under macOS
If you have a Mac, go to System Preferences, then Date and Time. Make sure Date and Time Auto Setup is enabled and the correct time zone is selected. Also read : How do I delete my Instagram account on my iPhone? You can try disabling and re-enabling Facetime in the settings to see if the app works again. 
- Go to Settings and select Facetime.
- Turn the Facetime rocker switch off and back on after a few minutes.
Try the Facetime call again and hopefully the problem will be solved.
Under macOS
If you are using a Mac, open Facetime, go to Preferences and remove the checkmark from Enable this account. Wait a few minutes and check the box again. By logging out of Facetime and logging back in, you can refresh the situation and fix any issues that may have arisen along the way. Here’s how. 
- Go to Settings and tap FaceTime.
- Tap your Apple ID
- Choose Logout.
After you have logged out, log in again with the same Apple ID and check whether you can now make Facetime calls.
Under macOS
Open the Facetime application and go to the Settings section in the menu bar. Click the logout button at the top of the window and confirm the action. After you have logged out, log in again to check that Facetime is working. Also read : How do I add a person to a group message on my iPhone? If you can talk on the phone, but they can’t see or hear you, you probably have a problem with your camera or microphone. One way to test both is to open the camera app on your iPhone and record yourself talking with the front camera. If the file is in order, you’re ready to go. You can use the Photo Booth application to do the same on a Mac. If you are experiencing problems, we have already provided some troubleshooting tips for your camera in a previous article. If they do not help you, you should contact Apple Support. What also sometimes happens is that people forget to turn on their camera or microphone during a conversation. Swipe up to access the camera and microphone controls, and make sure neither is disabled. If you don’t see the Facetime icon on your device at all, chances are it has been accidentally blocked due to time or content restrictions. Follow the steps below to correct this. 
- Go to settings and select Screen time.
- Touch Content and Privacy Restrictions.
- Go to Allowed Apps.
- Make sure that the Facetime and Camera applications are turned on.
Under macOS
On a Mac, go to System Preferences, then Screen Time. On the sidebar, select Content and Privacy, and then on the Applications tab, enable the Facetime and Camera applications. Also read : How do I remove myself from a group message on my iPhone? 
Someone who writes, edits, films, presents technology programs and races virtual machines in their spare time. You can contact Yadullah at [email protected] or follow him on Instagram or Twitter.A few days ago you were expecting an important call from a colleague who was on the other side of the country, and you were looking forward to having a nice conversation with the person, but when the time came you found out that your Facetime was still not working. The situation could be very annoying because you could be missing a number of opportunities to connect with your family members or to develop your business relations.. Read more about facetime not working ios 14 and let us know what you think.
Frequently Asked Questions
How do I fix my FaceTime on my iPhone?
Apple’s FaceTime video calling feature is easy to use, but it can be difficult to fix if your app suddenly stops working for no apparent reason. If you’re not sure how to fix your FaceTime, or if you’re facing this issue and haven’t yet tried to fix it, here are some steps you can take to get your FaceTime working again. If you’ve got a problem with Facetime, you’ve come to the right place. Whether you’re having trouble making calls, or you can’t hear the person on the other end (or both), we can help you fix it.
Why is my FaceTime not working for one person?
The iPhone is an amazing device. It is a multimedia and communication powerhouse that lets you connect with the world, no matter where you are. It is also a device that lets you stay connected to your friends and loved ones, even when you’re apart. FaceTime is Apple’s video calling app that turns your iPhone into the ultimate phone. It’s incredibly easy to use, as all you have to do is snap a picture of your friend and select them from your iPhone’s contact list. The app will connect you and your friend, and voila! You’re video calling! It seems that a lot of users have been having problems with Apple’s FaceTime application not working for them. There have been a lot of disparate reports as to what the problem is, from the Facetime application not working at all to the application not working for one user but working for other ones.
Why does my FaceTime say connecting but doesn’t connect?
The video chatting capabilities of Apple’s Facetime app can be a little finnicky. In fact, at this point, there’s a good chance you’ve encountered this error message before: “Connection failed. The remote participant is not available.” Though the message is typically accompanied by a timestamp, there’s no way to know for certain when you’ll get this error, or if a simple reboot will fix it. Apple released its latest major software update for the iPhone and iPad last week, and the first thing that most users do is install it. But while downloading and installing the free iOS 11 update is a breeze, it’s not uncommon for folks to run into problems once they’ve updated. (And iOS 11 is particularly problematic because it requires more space than past iOS updates.) One of the most common iOS 11 update problems? FaceTime not working. The video calling feature, which lets you chat with friends and family with a tap of your finger, is one of the most popular iOS apps because it’s easy to use and reliable. But when it stops working, it can be very frustrating. In this post, we’ll help you troubles
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